Digital Transformation in Social Work Training and Service Delivery in Nigeria: A Systematic Literature Review

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Article / Journal

Author(s) / editor(s):
Foyinsola Genevieve , OGUNDIPE Rukayat O. , OLAJIDE Fatahat Oyeteju , OYELOWO Adetutu Olubukola , and OGUNNIYAN

Year: 2026

Keywords: Digital technology, social work, training, Service delivery, Digital transformation, information literacy, Digital marketing
Language(s): English

Abstract:
Digital technology has transformed social work education and practice by enabling online training, cross-border support, and more flexible, personalised learning experiences. However, this shift also raises concerns around data breaches, privacy, confidentiality, and ethics. Drawing on existing literature, the paper identifies knowledge gaps among social workers in the digital environment and proposes sustainable approaches: targeted training in information literacy and digital skills, sustained institutional support to make digital learning attractive and accessible, and regular use of digital platforms to build competence. These measures aim to ensure that social workers adopt technology safely, effectively, and sustainably.

https://doi.org/10.5281/zenodo.18520193

Post created by: Virginia Signorini

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