Implications of the Digital Transformation on Different Social Groups

Report

Author(s):
Centre for a Digital Society , European University Institute

Year: 2024

Language(s): English

Abstract:
The ‘digital divide’ has been traditionally defined as the gap between different socio-economic groups in relation to their ability to access information and communication technologies (ICT). During recent years, however, a new stream of literature has focused on the socio-economic impact of the digital divide, looking especially at vulnerable social groups. The present study falls within such emerging stream of literature. In particular, the report looks at impact of digitalization on vulnerable social groups in terms of lower income and education, age (i.e. children v. older people), as well as people affected by disabilities, minority ethnic groups and people living in remote/isolated geographic areas. The study includes a review of the relevant academic literature, secondary data analysis, as well as three case studies focused on digital inequality in e-commerce, digital financial services and the information sphere. Furthermore, the study reviews the EU legislations relevant in the policy areas that are the object of the case studies. Finally, the study elaborates some recommendations on the actions that the EU could undertake to tackle the digital divide affecting vulnerable social groups.

https://www.europarl.europa.eu/RegData/etudes/STUD/2024/760277/IPOL_STU(2024)760277_EN.pdf

Post created by: Lymor Wolf Goldstein