Cross-Cultural Communication Competence through Technology-Mediated TESOL
Article / Journal
Author(s) / editor(s):
Umme Habiba
Year: 2025
Language(s): English
Abstract:
In today's interconnected world, effective cross-cultural communication has become an essential skill for learners of English as a Second or Foreign Language. Traditional TESOL (Teaching English to Speakers of Other Languages) practices have primarily emphasized grammar and vocabulary, often overlooking the intercultural dimensions necessary for real-world communication. With the rapid advancement of digital technologies, TESOL is undergoing a transformation where technology not only supports language acquisition but also serves as a bridge to intercultural competence. This paper examines how technology-mediated TESOL enhances learners' ability to engage across cultures by incorporating interactive platforms, online collaborations, virtual simulations, and artificial intelligence tools. These innovations create opportunities for authentic communication, foster intercultural awareness, and provide adaptive learning environments that adjust to diverse learner needs. Through a synthesis of current literature and case study examples, the paper demonstrates how technology can mitigate limitations of traditional classroom exposure by enabling global interaction and cultural exchange. It also discusses challenges such as unequal access to technology, digital literacy gaps, and the risk of cultural misrepresentation. The findings suggest that when strategically integrated, technology-mediated TESOL empowers learners to not only achieve linguistic proficiency but also develop the cultural sensitivity and adaptability required for global professional and social integration. This positions TESOL as more than language instruction; it becomes a pathway to cross-cultural competence and international collaboration in the digital age.
https://doi.org/10.36227/techrxiv.175985896.67358551/v1
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